Complete Your lotony Account Verification
Verification protects your balance — it confirms the account belongs to you and that payouts reach the right person. We ask for a government-issued photo ID (a driver's license or passport works) and one document confirming your address, such as a recent bank statement or utility bill. Upload both directly from your phone camera inside the verification section of your account settings.
Once our team reviews the documents, you'll see a Verified badge on your profile. A verified account also unlocks the full withdrawal menu, so clearing this step early means no hold-up the first time you cash out.
- Open account settings — Go to your profile menu and tap Verify Account. The screen lists exactly which documents are needed for your account tier.
- Upload a photo ID — Take a clear photo of your driver's license or passport — front and back for a license. The upload tool runs a quick image-quality check before submitting.
- Submit a proof of address — A recent bank statement or utility bill works. The document must show your name and address and be dated within the last 90 days.
- Wait for the review — Our team reviews submissions and updates your account status. You'll receive an email confirmation when the Verified badge is applied to your profile.